We work with you to develop future-proof processes and system architectures that provide tailored support for your business. In doing so we integrate SAP® standard solutions, customized add-ons, and innovative proaxia products, as well as specific solutions from vehicle manufacturers and third parties into existing IT landscapes.
Would you like to reorganize your service organization workflows and benefit from innovative solutions? Our experts support you in doing so.
We strive for a long-term partnership with our proaxia customers and deliver services of high quality – “value delivered as promised” is our slogan.
We are proud of more than a hundred customers trusting in proaxia.
“Everyone has been convinced by this cost-efficient and innovative solution, which is the first step towards business mobilization and accelerated SAP ECC processes”
“We have already managed to cut the time between providing the service and sending the invoice from several weeks to six days on average for more than 50% of customer service callouts.”
«NISSAN initially chose proaxia for the VOM implementation as a result of partner evaluation based on proaxia’s past success in implementing SAP VMS solution. Even after the completion of VOM implementation in Brazil, NISSAN and proaxia have been maintaining a close partnership on further VOM rollout projects to the other NISSAN sites. Thus, proaxia’s capable and flexible resources are being utilized around the world to ensure fast and productive implementation.”
"At Weiss Technik, we didn’t have any experience with Cloud systems. So it was of course important to find competent consultants who were familiar with the solution and could quickly understand our processes. proaxia and SAP have close ties; the companies worked together to present us with a transparent project approach. These were definitely good reasons to go with them”
“Automated monitoring, reporting and billing have now led to much more transparency. Sources of error were eliminated, and, despite the complex billing model, invoices are issued without delay, paid more rapidly and our liquidity is thus improved”
„I’d say that more than 90 percent of our customers are enthuthiastic about the new digital reception process“
«For us, proaxia was the ideal partner. Our advantage was being ableto work with a European company with local SAP consultants in Japan and Indonesia. Cultural differences were then no obstacle. proaxia provided excellent moderation of the coordination meetings between the on-site teams and the headquarters.»
The CEO expects his field sales staff to be well prepared, hold efficient meetings with customers and produce meaningful reports – no problem with proaxia’s myCustomer iPad app.
“In this way we can plan our business exactly, delivering to our customers on schedule and give binding schedule information at all customer touchpoints. This is a significant factor in boosting customer satisfaction”
“We finally achieved the customer experience we were looking for to strengthen our position as a market leader in Qatar with a modern service reception and handover process”
Oerlikon Metco AG
“The evaluation has found that we can save up to 90 minutes per order over the entire workflow, i.e. during service planning, the service technician’s visit and in the back office. Cloud-based SAP FSM accounts for about 45 minutes of the efficiency gain per order.”
Feintool Technologie AG
„Implementing the mobile FSM solution has helped bring about several improvements. In a nutshell, you could put it like this: Less work – better data quality – shorter processing times – better cash flow”
“Teaming up with the Business Transformation Services group from SAP Consulting is an essential part of our ongoing success with the SAP Dealer Business Management project. The SAP team helped us design and further enhance our new processes in the aftersales area.”
“Now, all the data we’ll ever need on our profitability and costs is available in real time.”
proaxia consulting group ag is a international management consulting firm
headquartered in Switzerland, with offices in Europe, MENA, Asia and the USA.
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