We work with you to develop future-proof processes and system architectures that provide tailored support for your business. In doing so we integrate SAP® standard solutions, customized add-ons, and innovative proaxia products, as well as specific solutions from vehicle manufacturers and third parties into existing IT landscapes.
Would you like to reorganize your service organization workflows and benefit from innovative solutions? Our experts support you in doing so.
We strive for a long-term partnership with our proaxia customers and deliver services of high quality – “value delivered as promised” ist unser Slogan.
We are proud of more than a hundred customers trusting in proaxia.
Enhance your sales and service with innovative business models and state-of-the-art technology.
Create added value and growth in sales and service through optimal integration of business and IT.
Make the value proposition of your IT measurable with a sustainable, innovative, and agile IT organization.
Use new technologies as a business enabler. Design new business models. Prepare for the future.
Roll out your business processes internationally without “rolling over” your subsidiaries.
“Everyone has been convinced by this cost-efficient and innovative solution, which is the first step towards business mobilization and accelerated SAP ECC processes”
“We have already managed to cut the time between providing the service and sending the invoice from several weeks to six days on average for more than 50% of customer service callouts.”
«NISSAN initially chose proaxia for the VOM implementation as a result of partner evaluation based on proaxia’s past success in implementing SAP VMS solution. Even after the completion of VOM implementation in Brazil, NISSAN and proaxia have been maintaining a close partnership on further VOM rollout projects to the other NISSAN sites. Thus, proaxia’s capable and flexible resources are being utilized around the world to ensure fast and productive implementation.”
"At Weiss Technik, we didn’t have any experience with Cloud systems. So it was of course important to find competent consultants who were familiar with the solution and could quickly understand our processes. proaxia and SAP have close ties; the companies worked together to present us with a transparent project approach. These were definitely good reasons to go with them”
“Automated monitoring, reporting and billing have now led to much more transparency. Sources of error were eliminated, and, despite the complex billing model, invoices are issued without delay, paid more rapidly and our liquidity is thus improved”
„I’d say that more than 90 percent of our customers are enthuthiastic about the new digital reception process“
«For us, proaxia was the ideal partner. Our advantage was being ableto work with a European company with local SAP consultants in Japan and Indonesia. Cultural differences were then no obstacle. proaxia provided excellent moderation of the coordination meetings between the on-site teams and the headquarters.»
The CEO expects his field sales staff to be well prepared, hold efficient meetings with customers and produce meaningful reports – no problem with proaxia’s myCustomer iPad app.
“In this way we can plan our business exactly, delivering to our customers on schedule and give binding schedule information at all customer touchpoints. This is a significant factor in boosting customer satisfaction”
“We finally achieved the customer experience we were looking for to strengthen our position as a market leader in Qatar with a modern service reception and handover process”
Oerlikon Metco AG
“The evaluation has found that we can save up to 90 minutes per order over the entire workflow, i.e. during service planning, the service technician’s visit and in the back office. Cloud-based SAP FSM accounts for about 45 minutes of the efficiency gain per order.”
Feintool Technologie AG
„Implementing the mobile FSM solution has helped bring about several improvements. In a nutshell, you could put it like this: Less work – better data quality – shorter processing times – better cash flow”
“Teaming up with the Business Transformation Services group from SAP Consulting is an essential part of our ongoing success with the SAP Dealer Business Management project. The SAP team helped us design and further enhance our new processes in the aftersales area.”
“Now, all the data we’ll ever need on our profitability and costs is available in real time.”
The disruptions affecting your industrial value chains present you with the challenge of re-designing business processes and system architecture.
The focus in doing so is to interact with your customers, ensuring consistent communication at all customer touchpoints, as well as to support your staff members and partners effectively. When introducing standard software, limits and obstacles are encountered occasionally.
We are aware of and familiar with this challenge!
Your business success increasingly depends on how your customers perceive your company at the various points of contact.
Before, during and after a purchase, your customers expect excellent service, especially from field service.
proaxia DBM|E is the ideal solution for all customers who are getting a head start on the changes soon expected in the vehicle market but are planning to introduce SAP S/4HANA only later.
This solution adds new functionalities and components to SAP DBM that help shape a unique customer experienceand respond to the specific requirements of regional markets, industry segments and brands.
Intelligent enterprises accelerate data-driven disruption and process automation, launch new business models, deliver exceptional experiences, and more.
They use the latest technologies to turn insight into action across the business – in real-time.
„I think proaxia is a very good place to work for someone who is looking for challenges. I’m very happy to be here because proaxia is seen as very professional in the market.“
„I was looking for something interesting to do and proaxia gave me the impression to be such place – and it has appeared to be such place.“
„Employed with proaxia we have the possibility to take part in different projects within different business segments. It is extremely important to learn about new technologies and businesses in every task, which is possible in proaxia.“
„The working atmosphere is great! You are constantly learning new things from your colleagues, who are perfectly familiar with the latest technology.“
Alter Postplatz 2
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Proaxia Solutions Asia Pacific
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Tel. +81 52-485-5379
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Tel +62 (0)21 29 40 03 25
proaxia consulting group INC
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Tel. +81 3 6450 4473
Fax +81 3 6450 4902
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