Commission and Incentive Management (CIM)

Automated calculation of sales commissions for individual staff members and/or groups. This increases process transparency and you can easily transfer the sales commission calculated to the monthly SAP HR pay slip via SAP BAPI.

Business Partner Quality (BPQ)

Using BPQ, you can boost the quality of business partner data. With its fuzzy search, BPQ helps avoid redundant entries when creating new business partner records. The cockpit also allows you to clean up inventory data.

Service Resource Scheduling (SRS)

This feature simplifies appointment scheduling with customers, makes workshop planning more transparent and digitalizes the service process. With just a few clicks, your customers can schedule appointments online, add vehicle information and request additional services or replacement vehicles.

The tasks are then easily and swiftly assigned to your workshop staff while taking into account available capacities. By maintaining a consistent overview of free capacities and bottlenecks, you are better able to utilize capacities.

Mobile Service Advisor (MSA)

Your staff members can carry out the entire dialog reception together with the customer directly at the vehicle. In a structured check-in process, all data are entered and the order is signed by the customer directly on a tablet PC.

The workshop order is automatically created or updated in SAP Dealer Business Management.

The MSA automatically displays applicable current sales campaigns which can be offered to the customer exactly when needed – an ideal opportunity to sell additional services.

Vehicle Goods Manager (VGM)

The Vehicle Goods Manager supports the management of customer-owned parts stored with the dealer and used only in certain seasons (e.g. snow tires). This additional service increases customer loyalty.

Time Clocking (TC)

At the time clocking terminal, your workshop staff records the time worked on each order. These performance indicators are recorded for billing and productivity measurements and can be manually adjusted by supervisors. This allows you to better manage your workshop based on actual working time. With little administrative effort, you create the conditions for performance-related remuneration.

Integrated time clocking avoids additional costs for the installation of commercially available time recording systems.

Material Information Cockpit (MIC)

A well-organized cockpit gives an overview of a given service part, with all important information at a glance. Available supplies within the organization as well as alternative parts are displayed. Histories, open tasks, orders, prices and details from the material master data are presented in a clearly structured manner.

Parts Procurement Assistant (PPA)

The Parts Procurement Assistant enables you to maintain an overview of your order process as well as an optimized inventory. In the event of back orders for specified products, internal stock transfer is triggered instead of external sourcing. This helps reduce inventory cost and improve delivery times.

System Translation Tool (STT)

The translation tool serves to create field and element names for your development objects, customizing objects and content tables quickly in multiple languages.

Adobe Printout Framework (APF)

Print your documents using the specific brand’s Corporate Design: Adobe Printout Framework enables easy implementation and management of various design templates.