You benefit from complete integration with SAP ERP Customer Service.
With the proaxia starter package based on the SAP Service Cloud, you can easily implement end-to-end service processes.
Omni-channel communication with your customers guarantees an optimized ticket resolution rate and the fulfillment of agreed service levels.
A “state of the art” user experience also increases employee satisfaction – regardless of where they are working.
Serve your customer requests faster, and
gain a better understanding of their concerns and the processing status
Rely on best practices for your ticket management and improved customer service
Integrate the processing of customer inquiries
into a continuous service process
Proven SAP ERP functionality, such as full cost controlling or material
or material reservations, can still be used completely.
Full integration with the SAP ERP Customer Service module
Rapid implementation as a pilot to validate solution approaches
Predefined scope at a fixed price
This keeps both your costs and risks manageable
Our extensive experience guarantees the quality of your solution
You benefit from our many years of experience from many FSM projects that we have successfully implemented.
We ensure efficient implementation by combining remote and on-site consulting, tailored to your needs.
proaxia consulting group ag is a international management consulting firm
headquartered in Switzerland, with offices in Europe, MENA, Asia and the USA.
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