logo

Support Contact

proaxia Hotline Customers with support contracts can reach us on:
Hotline Germany:
+49 (0)911 2 379 379
Hotline Switzerland:
+41 (0)56 418 20 88
logo

SAP Service Cloud

With the proaxia starter package based on the SAP Service Cloud, you can implement end-to-end service processes with ease.

Ensure a quick and easy entry into integrated ticket management with SAP through our proven package solution that takes everything into account to successfully digitize your customer service process.

Why SAP Service Cloud?

You benefit from complete integration with SAP ERP Customer Service.

 

With the proaxia starter package based on the SAP Service Cloud, you can easily implement end-to-end service processes.

 

Omni-channel communication with your customers guarantees an optimized ticket resolution rate and the fulfillment of agreed service levels.

 

A “state of the art” user experience also increases employee satisfaction – regardless of where they are working.

Customer Service - SAP ERP

Your benefit


Serve your customer requests faster, and
gain a better understanding of their concerns and the processing status


Rely on best practices for your ticket management and improved customer service


Integrate the processing of customer inquiries
into a continuous service process


Proven SAP ERP functionality, such as full cost controlling or material
or material reservations, can still be used completely.

Your advantages with proaxia

Full integration with the SAP ERP Customer Service module

 

Rapid implementation as a pilot to validate solution approaches

 

Predefined scope at a fixed price

 

This keeps both your costs and risks manageable

 

Our extensive experience guarantees the quality of your solution

success proaxia

Success concept

You benefit from our many years of experience from many FSM projects that we have successfully implemented.

 

We ensure efficient implementation by combining remote and on-site consulting, tailored to your needs.

Do you have any questions about our services?

Service Cloud

Our Services

field service management ticket management fsm starter package

Do you have any questions or would you like a personal consultation?

Then do not hesitate and contact us!

team-image

proaxia consulting group ag is a international management consulting firm

headquartered in Switzerland, with offices in Europe, MENA, Asia and the USA.

Send us an e-mail: info@proaxia-consulting.com

or use our contact form