WHITE PAPER – Envisioning Automotive Retail and its Impact on Retail/Dealer Management Systems
This document is intended for the stakeholders and the decision makers in the vertical automotive distribution channel, OEM – NSC/Importer – Retail, who have interest in understanding how modern Dealer Management Systems can, and must, actively support both daily operations as well as strategic decision making in the current rapidly evolving and partly disruptive automotive retail environment.
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proaxia Online Appointment System
This feature simplifies appointment scheduling with customers, makes workshop planning more transparent and digitalizes the service process. With just a few clicks, your customers can schedule appointments online, add vehicle information and request additional services or replacement vehicles.
proaxia Mobile Service Advisor
With the Mobile Service Advisor your staff members can carry out the entire dialog reception together with the customer directly at the vehicle. In a structured check-in process, all data are entered and the order is signed by the customer directly on a tablet PC.
proaxia Service Resource Scheduling – UI5
This feature simplifies the back-office tasks of the appointment scheduling with customers and makes the workshop planning more transparent.
proaxia Service Order
Take a glance on the service order processing for a maintenance order.
ASUG
Presentation of our colleague Dr. Kerstin Geiger about
“Intelligent Enterprise Solution for Automotive Retail”.
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proaxia consulting group ag is an international management consultancy firm
with headquarters in Switzerland and branches in Europe, MENA, Asia and USA.
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