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Support Contact

proaxia Hotline Customers with support contracts can reach us on:
Hotline Germany:
+49 (0)911 2 379 379
Hotline Switzerland:
+41 (0)56 418 20 88
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Software Development

We strive to forge long-term, close partnerships with our customers.

Our Partnership with You

For software development and maintenance, we strive to forge long-term, close partnerships with our customers. The better we know your company, the more efficient and customized our support. Our development coordinators act as central contacts so that resources, knowledge, and experience can be optimally used and you can save money and get the same high quality. Our specialists know your company and use that knowledge to provide the following ad hoc services:

 

Compensating for peaks in capacity in the IT organization

 

Providing technology and application specialists

 

Taking over application management task

 

Application life cycle management

 

Cooperation with our team of developers in Wroclaw (Poland) is smoothly incorporated into the workflow.

 

European location in the same time zone

 

Communication in German and English

 

Flexible and scalable deployment of resources, both remote and on site

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Our Services

We use established SAP development tools and the newest technologies, such as SAP Fiori® or SAP cloud applications, to enhance your standard SAP® solutions and integrate software components from other manufacturers to meet your requirements.

 

Our experienced team of developers provides the following services:

 

 

Enhancements to standard SAP functionality or development of entirely customized applications for your on-premise SAP solution or SAP cloud applications

 

Integration of applications from various providers via interfaces, portals, or cloud integration

 

Creation of advanced evaluations, reports, and forms in the business intelligence context

 

Enhancement of existing SAP Fiori® apps or creation of customized SAP Fiori® applications

 

Development of mobile business solutions with SAP backend integration for all smartphones and tablets as native solutions, container solutions, or as HTML5 browser apps

We provide support in the integration of mobile solutions in your company processes, from strategy to implementation. Our team has extensive experience in the development of mobile solutions with SAP backend integration and can offer you the following services:

 

Design of intuitive interfaces for special use cases that facilitate an excellent user experience

 

Conception and implementation of mobile solutions for tablets and smartphones

 

Integration with SAP backend systems

 

Online or offline applications on various operating systems and end devices (iPhone, iPad, Android, Windows)

We look after your SAP applications and system landscape throughout the entire life cycle, so you can look after your customers. Our services include:

 

 

Help desk with second and third level support

 

Troubleshooting (analyzing and resolving incidents

 

Implementing changes (planning and implementing change requests)

 

Preparing and supporting tests

 

Organizing transports in SAP®

 

Analyzing, cleaning, and tuning systems

 

Importing patches and implementing system upgrades

More about Management & Support
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Software Development

In theory, sales and service processes can be visualized using standard solutions from SAP and other manufacturers.

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In practice, however, there are often specific customer requirements that standard solutions do not cover.

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For products involving complex maintenance and services, such as vehicles, plants, and high-quality industrial goods, special criteria must be taken into account.

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Workflows can be simplified to a great extent with role-based interfaces and cockpits, for example.

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The existing system landscapes are also not always homogeneous. Software components from other manufacturers and SAP® applications developed over years must be integrated into combined solutions.

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The availability of mobile technologies and cloud applications opens up new opportunities to set up sales and service processes.

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Many tasks can be completed using mobile end devices, information is available regardless of time and place, and entirely new business models are created.

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The implementation of mobile solutions offers lots of potential for increasing revenue and customer loyalty.

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The running applications require continual maintenance, update, and adaptation to different business processes

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- a task that our specialized support center can handle for you so that the specialists in your company can concentrate on their core responsibilities.

proaxia ENGINE – Methodology for Project Success

Our ENGINE method is based on PRINCE2, a project management method from AXELOS, and was adapted based on our experience from a number of business transformation projects. ENGINE supports a systematic and structured approach to business transformation, from setting up the company architecture and process design to implementation in a global context.

 

ENGINE consists of three components:

 

Methods – structured model for addressing various challenges

 

Templates – predefined templates for the result and project documentation in each project phase

 

Library – reusable best practice approaches from a number of projects

 

Depending on the complexity of the project at hand and the standards in place within the company, ENGINE can be scaled and adapted to suit specific requirements.

proaxia ValueApp® – Methodology for Mobile Solution Success


The development and implementation of mobile business solutions are fundamentally different from conventional IT projects.


Mobile solutions are tailored exactly to the user and are consequently oriented to the user’s role-specific requirements and work situation.


Development starts with the user interface and then moves from use case to integration with the backend system.


The ValueApp® method developed by proaxia supports modern and agile decision making processes and serves as a guide for innovative projects involving mobile technologies.


This method implements our experienced Mobile-Solutions-Team solutions, which will amaze you regardless of whether your project is B2B, B2E, or B2C.


More information about the ValueApp® method (PDF DE)

Our Technological Expertise

proaxia developers are well acquainted with all established tools in and around SAP.

Please find a list of used Technologies under Technologies in the section overview of supported technologies.

Your Advantages with proaxia

Development and Integration

Benefit from the extensive expertise of our employees for processes and IT landscapes during software development – let’s put our heads together.

Flexible Use of Our Services

Use our range of services flexibly for purely technical or even comprehensive business management solutions.

Technologies and SAP World

Take advantage of the years of experience of our developers in the implementation of SAP® solutions. We can handle the technologies, architectures, and processes.

Methodical Approach

Ensure the success of your project with our methodical and practical approach.

Close Partnership

Gain flexibility, reliability, and project quality in a stable partnership with us.

Innovation

Benefit from our experience from innovative projects with customers and partners (SAP, Lausanne University, CTI Commission for Technology and Innovation in Switzerland).

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CONTACT US

proaxia group is an international management consultancy firm

with headquarters in Switzerland and branches in Europe, MENA, Asia and USA.

 

Drop us an email: info@proaxia-group.com

or use our contact form