Some of our Top Inspirational Success Stories to understand the impact of our projects.
How Digital Transformation is redefining Customer Experience
AAB, one of the largest car dealers in Qatar, modernised its dialogue acceptance process. proaxia delivered an iPad app that is fully integrated with SAP® Dealer Business Management. All steps of the dialog reception process are mapped in the app in full detail. Without changing media, the data is transferred to the SAP system for further processing.
Transparent and speedy – NISSAN Vehicle Order Management
proaxia has implemented a vehicle order management system based on SAP VMS for the new NISSAN plant in Brazil. The SAP® Vehicle Management System (VMS) supports the procurement, sales and logistics of vehicles. The comprehensive system maps all partial processes and manages all vehicle data.
Car Dealer’s Digital Breakthrough
Bald AG has equipped several customer services locations with iPads including proaxia’s “Mobile Service Advisor” interactive reception app. This jointly developed app is fully integrated into the SAP Dealer Business Management solution via the SAP Mobile Platform.
Fully Integrated Processes in the Automotive Industry
The uniqueness of the solution implemented at BALKAN STAR lies in the fact that both the vehicle import business and the entire automotive retail processes can be handled using a single system. The fully integrated solutions from the SAP for Automotive portfolio are used:
- SAP Vehicle Management System
- SAP Warranty Solution
- SAP Dealer Business Management System
Increasing customer satisfaction in after sales with SAP® for Automotive Solutions
EvoBus GmbH – the largest European subsidiary of Daimler AG – developed a holistic IT landscape with proaxia as lead implementation partner and part of the Business Transformation Services Group. The SAP Dealer Business Management solution, in conjunction with other peripheral systems, ensures greater efficiency for EvoBus Aftersales Services – also known as OMNIplus.
Mobile Customer Service – Technical Support Planning and Mobile Service Reports
Kardex Remstar is one of the world’s leading manufacturers of automated storage and retrieval systems. proaxia supported the scheduling of over 200 service technicians and the mobile processing of service assignments and feedback with Coresystems Fieldservice (today: SAP FSM), with full integration with the SAP ERP system.
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